Relationship between Health Care Organization Management Standards of the Joint Commission International and Health Tourism in Selected Hospitals in Tehran

Authors

1 Health Services Management Department, School of Management & Economics, Islamic Azad University, Science and Research Branch, Tehran, Iran

2 Health Management Research Center, Baqiyatallah University of Medical Sciences, Tehran, Iran

3 School of Medical Sciences Education, Shahid Beheshti University of Medical Sciences, Tehran, Iran

4 Eye Research Center, Tehran University of Medical Sciences, Tehran, Iran

Abstract

Introduction: Health tourism is an organized travel we make from where we live to another place to keep, regain, and improve physical and mental health. It can be also a national strategy to improve national income and some believe that it can be an integral part of national security. The present study is an attempt to determine the relationship between observance of the standards of international Joint Commission regarding structural-centered fields and number of health tourists attracted to a country.
Methods: The study is a descriptive-analytical work of applied type, which was conducted as cross-sectional work in 2012 on some of Tehran-based hospitals. Sampling was carried out randomly and for data gathering the standard checklist of the commission was employed. The tool covered six Health Care Organization Management Standards. Reliability and validity of the checklist have been ascertained by previous works. Data was collected through observing, interviewing, and document reviewing. For data analyses, descriptive and deductive statistics were used in SPSS16.
Results: Observance of the standard regarding its different aspects is not equal as regarding infection prevention and control (3.48) we found highest mean point and the lowest position was obtained by improvement of quality and patients’ safety (2.52). A relatively positive correlation (r=0.114) was observed between observance of the standards of the commission and attracting health tourists.
Conclusion: Given the results obtained, it is notable that the development and implementation of an accreditation system for health services centers nationwide, which is aimed to improve quality of health services in light of the standards of International Joint Commission is helpful in attracting more health tourists.

Keywords


 

  1. Movahedi A. Study of factor affecting the private sector to invest in tourism. [M.Sc Thesis]. Tehran: Tabatabai University; 1995.
  2. Tasan M. The study of tourism services market in the Member States Department of Transportation. [M.Sc Thesis]. Tehran: Tehran University; 2006.
  3. Izadi M. Ayoobian A, Nasiri T. Joneidi N. Fazel M. Hosseinpourfard . Situation of health tourism in Iran; opportunity or threat. Iranian Journal of Military Medicine. 2012;14(2): 69-75.
  4. Harahsheh S. Curative tourism in Jordan and its potential development. [Thesis]. Bournemouth: Bournemouth University; 2002.
  5. Gupta P. Medical tourism in Asia. Luncet 2007; 369(9574): 1691.
  6. Shalbafian AA. Ways of the develop tourism, health (medical tourism approach). [Master's Thesis]. Tehran: Tabatabai University; 2007
  7. Health Tourism Conference final resolution. Ramsar, Iran, 2006, 15-16
  8. Conditions and terms of health tourism centers of Legal Affairs, Regulations of Ministry of Health and Medical Education.2008. Available at: http://www.lawoffice.mohme.gov.ir
  9. Lee C, Spisto M. Medical Tourism, the future of health services. Going forGold – Best Practices in Ed. & Public. Department of Business Management, National Sun Yat-sen University 2007. Accessed 23 Mar 09 from: http://www.bm.nsysu.edu.tw/tutorial/iylu
  10. McCallum B, Jacoby P. Medical outsourcing: reducing client’s health care risks. Journal of Financial Planning. 2007; 20(10): 125-30.
  11. JCAHO, Joint commission international accreditation standards for the care continuum. Oakbrook terrace,IL;Joint commission, INC: 2003
  12. JCAHO. International. 2002: [2 screen]. Available at: Http://www.jointcommissioninternational.com/International.asp?dearki=7656
  13. Khodayari R. Readiness of Hospitals of Tehran University of Medical Science to Attract Medical Tourists base on International Joint Commission Standards [M.Sc Thesis]. Tehran: Iran University of Medical Science; 2010.
  14. Joint Commission International, Accreditation, athttp://www.jointcommissioninternational.com . last visited May 6, 2007.
  15. Harriet H, Cartier S. Medical Tourism:CrossingBorders to Access Health Care. 2007 Available at: http://www.bioethics.georgetown.edu
  16. Wilson S. Medical Tourism: Get quality cure. Accessed in: 2009 Nov 23 21. Joint Commission International. Hospital   Accreditation, Available at: http://www.  Jointcommissioninternational.com Accessed  in: 2007 May 6
  17. Jabari A.A health tourism model for Iran.[PhD Dissertation]. Tehran: Iran University of Medical Sciences; 2000.
  18. Lagiewsky M, Rick R. Medical tourism:  Perspectives and applications for destination development. J Vacation Marketing 2008; 10(2):122-37
  19. Jones CA, Keith LG. Medical tourism and reproductive outsourcing: the dawning of a new paradigm for healthcare. Int J Fertil Womens Med, 2006;51:251-5 
  20. Afshani A, Khodadadi R, Ghafarzadeh N.  Role of public relations in development of medical tourism market. The 3rd Regional  Congress on International Health Services of  Iran. 2009 Nov 4-5; Urmia, Iran: Urmia Universityof Medical Sciences: 107-8.
 

Introduction: Health tourism is an organized travel we make from where we live to another place to keep, regain, and improve physical and mental health. It can be also a national strategy to improve national income and some believe that it can be an integral part of national security. The present study is an attempt to determine the relationship between observance of the standards of international Joint Commission regarding structural-centered fields and number of health tourists attracted to a country.

Methods: The study is a descriptive-analytical work of applied type, which was conducted as cross-sectional work in 2012 on some of Tehran-based hospitals. Sampling was carried out randomly and for data gathering the standard checklist of the commission was employed. The tool covered six Health Care Organization Management Standards. Reliability and validity of the checklist have been ascertained by previous works. Data was collected through observing, interviewing, and document reviewing. For data analyses, descriptive and deductive statistics were used in SPSS16.

Results: Observance of the standard regarding its different aspects is not equal as regarding infection prevention and control (3.48) we found highest mean point and the lowest position was obtained by improvement of quality and patients’ safety (2.52). A relatively positive correlation (r=0.114) was observed between observance of the standards of the commission and attracting health tourists.

Conclusion: Given the results obtained, it is notable that the development and implementation of an accreditation system for health services centers nationwide, which is aimed to improve quality of health services in light of the standards of International Joint Commission is helpful in attracting more health tourists.